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Accountability. Freedom and Responsibility Without Control by Rob LeBow, Randy Spitzer

By Rob LeBow, Randy Spitzer

Using a wealth of real-world examples, this step forward publication deals a brand new freedom-based administration paradigm that substantially improves each point of business-from how we lease, compensate, and inspire humans to how we deal with caliber concerns, serve buyers, evaluation staff, and extra. responsibility tells the tale of Pete Williams, a hard-charging CEO, who meets Stan "Kip" Kiplinger, a retired businessman, in the course of a cross-country educate journey. Pete's production company is in severe ; productiveness is falling. he is attempted the entire renowned administration ways, yet he cannot get his humans to be liable for assembly their goals.Kip issues out that each administration method Pete has used is finally in accordance with controlling humans. instead of encouraging humans to be in charge, control-based structures discourage responsibility by way of destroying people's experience of possession in their task. Kip introduces Pete to a brand new manner of prime humans according to freedom-giving humans the...

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Extra resources for Accountability. Freedom and Responsibility Without Control

Sample text

She had already figured out that all the programs we were trying wouldn’t solve our fundamental problem—getting people to own their jobs and to be accountable. She knew that personal coaching, measurement tools, and incentives might be helpful but that the fundamental issue still remained untouched. I guess she was a lot smarter than I was. It took me over a year after my heart attack to recognize that believing in people was the missing piece of the puzzle. “Since I retired from National Stores, I’ve been sharing this philosophy—that you must abandon the idea of controlling people—with business leaders who have hit brick walls.

The Amtrak train was the only alternative to waiting out this snowstorm, and Pete Williams was not the kind of person who liked to wait. m. to Los Angeles with stops in Martinez and Bakersfield, California, and moved quickly past other passengers to compartment 417-C, sliding open the door. A. by train. Even though it would take much longer than flying, booking a seat on the train was a better alternative to sitting in a Denver hotel room hoping for a flight when the weather cleared. And, like most of the CEOs of his time, Pete was a take-charge executive who viewed time and money as inseparable commodities.

I was the boss for many years. In the old days I thought I was a darn fine boss. ” Kip paused, and Pete could see that Kip was serious. The silence was broken by a knock at the compartment door. The conductor slid the door partially open and said, “Excuse me, gentlemen, but we’ll be departing in just a moment. ” A few moments later, the train inched forward. The weight of the train caused the wheels of the three great engines to churn ever so slowly. Most of the passengers settled in their compartments as the train’s pace quickened and the vista changed to a more rural, snow-covered landscape.

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